ONLINE SHOPPING:

 

Prices and Currency

Orders are invoiced in euros and reflect the prices in euros published on our website.

The amount charged to your credit card or PayPal account may vary due to fluctuations in currency exchange and on bank fees. Bemonkey di Andrea Silvani invites customers to contact their bank to request detailed information on currency exchange rates and bank fees applied to the transaction.

 

 

Payment Methods

Payment by credit card and PayPal:

At the time of purchase, the Customer enters their credit card details in a protected electronic banking system, provided by PayPal.

Payment can be made by Visa, Mastercard and American Express.

If existing funds are sufficient at the time of purchase and the bank details provided are valid, PayPal will instantly confirm the amount charged with the transaction.

 

Customers can also pay directly through their PayPal account.

 

 

Status of Your Order

Customers can track the status of their order by sending an email to info@bemonkeyofficial.com.

Please include the full name under which the order was made and the order number in the email.

 

 

Changes to Your Order

We'd like to remind our customers that once an order has been confirmed and initiated, orders for items in stock may not be changed. Orders made separately will be processed separately.

 

TERMS AND CONDITIONS

Items must not have been worn, washed or altered and must not present any sign of wear.

        Each item must be returned including all original labels, packaging and accessories (Dustbags, hangers, garment covers, etc.) received together with the purchase. All accessories must be returned together with their original box, which is considered for all effects an integral part of the product itself and must not be damaged and/or altered in any way, nor used as the only external packaging.

        In the event that the Customer receives a defective item, or if there are errors in the dispatch by Bemonkey, please follow the same instructions detailed above.

 

     Bemonkey reserves the right to request photographic evidence before authorizing returns for defective items and bearing the expense of postage for the return of the items to its offices.

                Swimming suits and underwear (bikinis, slips, boxers, etc.) must be tried on on top of your own personal underwear. Returns for these items will be refused and redelivered to the customer if they show signs of use.

                All returned merchandise is subject to inspection by Bemonkey and must comply with all the parameters listed in the return process. Bemonkey reserves the right to make a 10% charge on the value of the returned goods in cases where the return does not comply with all terms and conditions required by our stated policy.

                 

                Bemonkey reserves the right to refuse unauthorized returns. The acceptance of such returns, however, involves a charge equal to 10% of the value of the returned goods.

                 

 

 

Bemonkey declines any responsibility around the possibility that, due to a particular configuration of the computer used by the Customer or any malfunctioning thereof, the colour of a product viewed on the website show slight differences compared to the original.

The images contained on the bemonkeyofficial.com website are the property of Bemonkey di Andrea Silvani. Any use of these images without prior written authorization from Andrea Silvani, will be prosecuted according to the law.

The designers may decide to make modifications to the items in the production phase or even decide to no longer produce them. In the event that the article has not been produced or there are discrepancies between the items represented in the images published on the website at the time when the client makes the purchase and the actual item sent, Bemonkey will contact the client to obtain express approval of the modifications and proceed with the dispatch or cancel the order and make a refund.

 

The range available at bemonkeyofficial.com reflects the actual availability of the item in colour and size. The website is in fact connected to the warehouse belonging to Bemonkey.

Upon receipt of order request, Bemonkey reserves the right to re-confirm the availability of the items purchased, the validity of the credit card transaction, and check the details of previous transactions by Customer on bemonkeyofficial.com. In the event that the item ordered is not available, or if for some reason the order cannot be processed as requested by the customer, Bemonkey will promptly notify the Customer.

 

This notice contains the terms and legal conditions that govern the online shop at bemonkeyofficial.com. By accessing bemonkeyofficial.com, users agree to accept and agree to adhere to and comply with all the conditions contained in this statement. Bemonkey reserves the right to ask the Members who do not accept or do not intend to comply with these terms, to refrain from using the bemonkeyofficial.com website. Access to the site and related services is intended for personal use.

Viewing the bemonkeyofficial.com site provides Clients with product information and the possibility of purchasing merchandise.

 

Bemonkeyofficial.com and all its contents is the property of  Bemonkey di Andrea Silvani.

The material contained in this website is protected by copyright.

Any reproduction, alteration, transmission, publication or redistribution to third parties, for commercial purposes, without prior written consent from Bemonkey, is strictly prohibited.

Bemonkey forbids the use of content or brands present in the website for any scope and purpose other than those described above.

 

 

Bemonkey reserves the right to refuse an order if PayPal is not able to receive a verification from the Customer’s bank.

Bemonkey reserves the right to refuse orders or refuse the provision of services to anyone at any time.

 

Bemonkey di Andrea Silvani has created and published the  www.bemonkeyofficial.com website for the purpose of offering a service reserved exclusively to its own Customers.

Products on sale on the website www.bemonkeyofficial.com are intended for the End Customer. By ‘End Customer’, Bemonkey di Andrea Silvani means a natural person acting for purposes unrelated to his business or professional activity.

Bemonkey di Andrea Silvani invites users that do qualify as End Customer to write an email to amministrazione@bemonkeyofficial.com about the possibility of establishing a trading relationship.

In consideration of trade policy described above, Bemonkey di Andrea Silvani reserves the right to not process orders from persons that are not the End Customer or orders that do not conform to the trade policy described above.

 

To place an order at www.bemonkeyofficial.com, Clients must:

- Be the end client as defined in the Trade Policy of  www.bemonkeyofficial.com

- Be at least 18 years old.

- Be eligible to enter into legally binding contracts.

- Have a valid email address

- Have a valid credit card for payment: Visa, MasterCard, American Express or a verified PayPal account.

 

Bemonkey di Andrea Silvani publishes information on its website in order to provide a service to its customers, however, disclaims any responsibility arising from any technical inaccuracies or factual and/or typographical errors which, if brought to its attention, will be immediately corrected. Bemonkey di Andrea Silvani also reserves the right to make corrections and changes to the website when necessary without prior notice.

Bemonkey di Andrea Silvani does not does not guarantee the compliance of the information published on its website to rules laid down by the jurisdiction of the country of residence of the Customer.

Bemonkey di Andrea Silvani disclaims any responsibility for any problems, damage or risks that may be encountered while using the site.

Bemonkey di Andrea Silvani guarantees that its www.bemonkeyofficial.com site is protected according to international Web standards. When used correctly, the user is protected from the risk of virus.

Bemonkey di Andrea Silvani disclaims any responsibility for any malfunctioning associated with the use cookies in the user’s browser.

Bemonkey di Andrea Silvani reserves the right to amend/revise the terms and conditions contained in this legal notice, by updating it whenever it deems appropriate, without any obligation to give prior notice.

The user is bound by the terms contained in this legal notice, and must check it periodically for updates, changes and corrections.

 

The website www.bemonkeyofficial.com adhering to Italian law, declares:

"Users who access this website declare that they accept that all matters relating to their use of the website www.bemonkeyofficial.com are regulated by the legislation of the Italian State. Bemonkey di Andrea Silvani does not guarantee in any way that the content of the site is in compliance with regulatory requirements in other countries. Access to the site www.bemonkeyofficial.com from places where their contents are considered illegal is expressly prohibited. Users who choose to enter the site from these countries are fully aware of the legal consequences and sanctions in which they might incur and will be solely responsible for compliance with local laws."